FAQ

Answers to the most common questions about the bttn

What are the requirements for a SIM card / data plan?
The SIM card requirements are: - PIN code is disabled. - Micro-SIM size. - GPRS (GSM, 2G) data plan. 3G, 4G or LTE speeds are not needed as bttn ha...
Fri, 15 Apr, 2016 at 5:46 PM
How to disable SIM card's PIN query?
Dear visitor -- this support article contains information only in the context of using a SIM card inside a bttn device ( https://bt.tn ).  ** If you ...
Thu, 30 Aug, 2018 at 10:38 AM
Wi-Fi AP mode not activating, or bttn drops out of Wi-Fi AP mode by itself?
Case 1: If your Wi-Fi bttn enters AP mode (blue lights appear), but then automatically reboots, your batteries may be empty. Please replace batteries or u...
Fri, 17 Jun, 2016 at 2:57 PM
Firmware 201503: Open network Wi-Fi setting are stored but bttn doesn't restart itself
This issue affects only bttns running firmware version March 2015 (20150300 and 20150302). When you enter your Wi-Fi settings on the bttn's int...
Thu, 14 Apr, 2016 at 8:23 AM
Firmware 201503: Open Wi-Fi network's name cannot have special characters
This issue affects bttns running firmware version March 2015 (shipped between March 2015 and July 2015). When using bttn in open network (i.e. netwo...
Thu, 14 Apr, 2016 at 8:23 AM
Firmware 201412: Wi-Fi SSID and password cannot have spaces or special characters
This issue affects Wi-Fi enabled bttns manufactured before March 2015. All new bttns have a newer firmware that can handle most printable ASCII characters e...
Thu, 14 Apr, 2016 at 8:24 AM
Firmware 201412: How to join open Wi-Fi?
This solution applies to Wi-Fi enabled bttns with older firmware (manufactured and shipped between December 2014 and February 2015). The default wir...
Thu, 14 Apr, 2016 at 9:12 AM
Firmware 201412: How to join WEP encrypted Wi-Fi?
The default wireless encryption used by bttn is WPA/WPA2. To connect your bttn to a WEP encrypted Wi-Fi, do the following: 1. Convert natura...
Thu, 14 Apr, 2016 at 9:12 AM